About KC Overseas Education:

KC Overseas Education is an EdTech company dedicated to empowering students around the world to access top-tier education opportunities. We connect international students, smaller study abroad channel partners, and overseas academic institutions, simplifying the entire study abroad journey from search and application to acceptance and visa processing.

With our extensive network of over 850 universities and institutions across 33 countries, we have proudly assisted more than 575,000 students in pursuing higher education in sought-after destinations such as the USA, Canada, the UK, Ireland, Europe, Australia, New Zealand, Singapore, etc.

Central to our operations is Coursefinder.ai, an innovative B2B platform that stands out in the industry. It enables our channel partners to guide students in choosing from over 100,000 courses and universities and efficiently manages the entire application process—including offer letters, visa updates, and financial transactions. This powerful tool has been instrumental in driving our remarkable 300% growth in recent years.

Founded 26 years ago, we have built a dedicated team of approximately 850 professionals working across the globe. Our operations span over 65 offices in 11 countries throughout South Asia, Southeast Asia, and Africa.

At KC Overseas Education, we are committed to leveraging technology and expertise to enhance the international education experience, continuously evolving to meet the dynamic needs of our global partners and students.

Here’s a short video to give you an overview of who we are and what we do:

Job Overview

The Subject Matter Expert is the primary interface for KC Overseas Education with Channel Partners for their students who are seeking to pursue under-graduate or higher education programs in international countries. S/he advises Channel Partners for their students on courses and universities in various countries, admission requirements etc., based on the student’s qualifications and aspirations.

To enable provision of sound advice to students, the Subject Matter Expert is expected to be updated on

• the courses / programs being offered at various universities & colleges,
• Channel partner onboarding and clearing applications pendency
• the application, travel & living requirements in identified countries, and
• KC’s well-established relationships and offerings
• S/he is expected to execute related processes and achieve desired quality standards, service levels and timelines.

• Understand aspirations, interests and background of students with the help of profile shared by Channel Partners; Conduct detailed profile assessment of students interested in studying in the International universities.
• Advises Channel Partners regarding courses, universities / colleges in various countries, admission requirements, fee structure, scholarships etc., and assist in shortlisting courses and universities that fit the student’s profile
• Coordinate with internal and external stakeholders, as may be required, for timely submission and follow-up.
• Getting the application pendency’s cleared from partner’s end and getting the application submitted to institutions.
• Assist in onboarding of new channel partners.
• Assist Channel Partners with the process for arranging travel and finances, as may be required for their students.
• Advise Channel Partners in resolving their student’s queries and other problems, that may arise in the application and joining process
• Facilitate Training for coursefinder.ai for channel partners
• Responsible for maintaining all information / documents and updating systems, as required
• Network with a range of stakeholders - with business unit(s), partners / associates etc;
• Responsible for conversion of Offer(s) to Payment via performing follow-ups with Channel Partners
• Actively contribute to promoting KC in various forums; Advocate KC’s well-established established relationships & offerings.

Skills:

• Excellent oral and written communication skills, with command over spoken and written English as well as the local language
• Compassionate and Good interpersonal skills
• Excellent problem resolution skills and logical thinking
• Result-oriented
• Commercially astute
• Ability to maintain a high degree of confidentiality
• Minimum 3 years of working experience in the Overseas Education Industry for UK/Australia/Canada student recruitment